Program Overview
Data-Driven Performance Review (DDPR) is considered to be the most critical step of the Strategic Planning and Performance Management Cycle. It represent the real acid test of the top management commitment to identify performance issues and take the needed corrective actions and follow up relentlessly to ensure that these actions are executed. Failing to execute data-driven review successfully jeopardize the potential to achieve strategic objectives. Conducting data-driven performance reviews requires great level of preparation and follow up from a dedicated specialized team. This module address 40 key questions that cover the full spectrum of the review process from start to end.
Program Objectives
Upon the successful completion of the module, participants should be able to:
- Realize the critical role data-driven performance review plays to ensure successful strategy execution
- Identify the key roles the DDPR Team plays
- Understand how to set up the schedule, frequency and organization of the DDPR
- Prepare all pre-review requirements
- Realize the role the leadership should play to ensure successful implementation of DDPR
- Manage the flow of action during DDPR meetings
- Realize needed factors to ensure the sustainability of the DDPR processes
- Master the techniques of relentless follow up of DDPR recommended actions
Program Key Content
- Definition, benefits and history of data-driven performance review
- Governance and leadership
- Support team: composition, skills and roles
- Structure of performance review
- Scheduling and frequency
- Duration of review meetings
- Which areas of performance should we focus on during the review
- Role of IT department
- Performance data quality
- Performance of data collection and analysis
- Who should attend?
- Preparing review meeting agenda 13. Required physical arrangements
- Who leads the review sessions?
- Psychological setting.
- Flow of discussion
- Ensuring alignment of objectives, initiatives and resource allocation.
- Action needed after the review session
- Relentless follow-up mechanisms
- Documented evidence of the added value of performance review
- Ensuring sustainability of the review process
- Seven fatal mistakes of performance review